{"id":7436,"date":"2025-08-21T14:52:04","date_gmt":"2025-08-21T14:52:04","guid":{"rendered":"https:\/\/www.sitedish.nl\/?page_id=7436"},"modified":"2025-09-04T06:23:42","modified_gmt":"2025-09-04T06:23:42","slug":"api-policy","status":"publish","type":"page","link":"https:\/\/www.sitedish.nl\/en\/knowledge-base\/api-policy\/","title":{"rendered":"API Policy"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:4vh;--awb-padding-bottom:3vh;--awb-margin-bottom:4rem;--awb-background-color:var(--awb-color4);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">API Integrations \u2013 Access, Policy &amp; Privacy<\/h1><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:var(--awb-color1);\"><p style=\"text-align: center;\"><strong>Current version:<\/strong> v3.6 (read-only)<br \/>\n<em>v3.8 is in development (beta), only available upon request and review.<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1185.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\"><section class=\"api-integraties\">\n<article>\n<h3>1. Access to the API<\/h3>\n<ul>\n<li>API access is available for restaurants themselves (own use).<\/li>\n<li>Access applies exclusively to reading data (read-only) for that specific restaurant.<\/li>\n<li>Reading data from multiple restaurants at once is currently not possible.<\/li>\n<li>External integration partners may gain access, provided explicit permission from the restaurant and within the scope of API v3.6.<\/li>\n<\/ul>\n<h4>Available Environments<\/h4>\n<ul>\n<li><strong>Production Environment:<\/strong> live data, read-only access only.<\/li>\n<li><strong>Test Environment (UAT):<\/strong> suitable for technical validation and required testing steps.<br \/>\n\u27a4 SwaggerHub API documentation is available for this test environment.<\/li>\n<\/ul>\n<h3>2. Available API Endpoints<\/h3>\n<h4>Orders<\/h4>\n<table>\n<thead>\n<tr>\n<th>Endpoint<\/th>\n<th>v3.6<\/th>\n<th>v3.8<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\/orders\/recent<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve recent orders<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/recent\/<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Specified by platform<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/archived<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve archived orders<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/archived\/<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Specified by platform<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/unconfirmed<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Unconfirmed orders<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/unconfirmed\/<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Specified by platform<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/deleted<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Deleted orders<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/preordered<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Pre-ordered orders<\/td>\n<\/tr>\n<tr>\n<td>\/orders\/preordered\/<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Specified by platform<\/td>\n<\/tr>\n<tr>\n<td>\/order\/\/ (GET)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Order details<\/td>\n<\/tr>\n<tr>\n<td>\/order\/create\/ (POST)<\/td>\n<td>\u274c<\/td>\n<td>\u2705<\/td>\n<td>Only in v3.8 (write, beta)<br \/>\nCreate Order<\/td>\n<\/tr>\n<tr>\n<td>\/order\/\/ (PUT)<\/td>\n<td>\u274c<\/td>\n<td>\u2705<\/td>\n<td>Only in v3.8 (write, beta)<br \/>\nUpdate order status<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Accounting<\/h4>\n<table>\n<thead>\n<tr>\n<th>Endpoint<\/th>\n<th>v3.6<\/th>\n<th>v3.8<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\/accounting\/turnover<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve turnover<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Restaurant Info<\/h4>\n<table>\n<thead>\n<tr>\n<th>Endpoint<\/th>\n<th>v3.6<\/th>\n<th>v3.8<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\/restaurant<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Basic information<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/menu<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve menu<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/discounts<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve discounts<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/reviews<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Retrieve customer reviews<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Restaurant Tables<\/h4>\n<table>\n<thead>\n<tr>\n<th>Endpoint<\/th>\n<th>v3.6<\/th>\n<th>v3.8<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\/restaurant\/tables<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Overview of tables<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/table\/ (GET)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Table details<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/table (POST)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Add new table<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/table\/ (PUT)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Edit table<\/td>\n<\/tr>\n<tr>\n<td>\/restaurant\/table\/ (DELETE)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Delete table<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4>Lookup & POS<\/h4>\n<table>\n<thead>\n<tr>\n<th>Endpoint<\/th>\n<th>v3.6<\/th>\n<th>v3.8<\/th>\n<th>Description<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>\/lookup\/\/<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>Address lookup<\/td>\n<\/tr>\n<tr>\n<td>\/pos\/client\/info (POST)<\/td>\n<td>\u2705<\/td>\n<td>\u2705<\/td>\n<td>POS information<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>3. Privacy & Customer Data Protection<\/h3>\n<ul>\n<li>Only data necessary for order processing is shared.<\/li>\n<li>Customer data such as email or phone number is not shared via the API.<\/li>\n<li>The API is explicitly not intended for marketing, analytics or other uses.<\/li>\n<li><strong>Exception:<\/strong> Restaurant owners may request access to email addresses of customers who have actually placed an order via support. This is GDPR-compliant.<\/li>\n<\/ul>\n<h3>4. Terms & Usage Types<\/h3>\n<table>\n<thead>\n<tr>\n<th>Usage Type<\/th>\n<th>Read-only<\/th>\n<th>Write orders<\/th>\n<th>Conditions<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Own use (restaurant)<\/td>\n<td>\u2705<\/td>\n<td>\u274c<\/td>\n<td>Access via support<\/td>\n<\/tr>\n<tr>\n<td>Integration partner (within API v3.6 scope)<\/td>\n<td>\u2705<\/td>\n<td>\u274c<\/td>\n<td>Restaurant consent required<\/td>\n<\/tr>\n<tr>\n<td>Integration partner (outside scope)<\/td>\n<td>\u274c<\/td>\n<td>\u274c<\/td>\n<td>Review by Sitedish required<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<ul>\n<li>External parties must have a data processing agreement when accessing customer data.<\/li>\n<li>Requests outside standard scope are evaluated individually for necessity, privacy compliance, and feasibility.<\/li>\n<\/ul>\n<h3>5. Request Process<\/h3>\n<p>We are developing a request form. A request should include at least:<\/p>\n<ul>\n<li>API version (v3.6, v3.8 beta or other)<\/li>\n<li>Applicant's name<\/li>\n<li>Restaurant name<\/li>\n<li>Usage type (own restaurant \/ integration partner)<\/li>\n<li>Explanation\/justification<\/li>\n<li>Used test environment? (yes\/no)<\/li>\n<\/ul>\n<p><strong>\ud83d\udca1 Tip:<\/strong> Reading via v3.6 can usually be approved directly.<br \/>\nWrite actions or beta (v3.8) require mandatory test validation.<\/p>\n<\/article>\n<\/section>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":119,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-7436","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>API-integraties \u2013 Toegang, Beleid &amp; Privacy | Sitedish<\/title>\n<meta name=\"description\" content=\"Sitedish biedt een API waarmee restaurants eigen systemen of externe tools kunnen koppelen aan hun bestelomgeving\" \/>\n<meta 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