Can I receive my Thuisbezorgd and Uber Eats orders in the Sitedish POS?
Yes, through a POS link, orders from these platforms come in on your POS. This prevents you from having to work with multiple devices or screens in the kitchen.
I only want to use Sitedish to receive my orders from Thuisbezorgd and Uber Eats in one system. Is that possible?
No, this is unfortunately not possible. At Sitedish we always work with our own ordering site. The link to these platforms is part of the overall package and cannot be used separately.
What is the notice period at Sitedish?
We apply a one-month notice period.
Can I print kitchen receipts on a second or third printer?
Yes, the Sitedish POS can drive multiple printers for customer receipts, kitchen receipts and split kitchen receipts.
How long does the application process take?
On average, the application process takes 3 business days, depending on how quickly all information is delivered to us.
Is it possible to translate the language on a kitchen receipt?
Yes, in our My Sitedish backend you click on 'Sitedish POS'. Then you will see 'Kitchen coupon translation'. There you can enter the translation of your menu for the kitchen receipt, in the language you want to use.
Can I connect my own payment terminal with the Sitedish POS?
No, this is only possible with the Sitedish Pin.
Can I connect my own kiosk with Sitedish?
No, this is only possible with the order kiosks/kiosks offered by Sitedish.
Can I use my current hardware or should I purchase it from Sitedish?
We do not oblige you to purchase hardware from us. The Sitedish POS can be downloaded on different devices. Please contact us if you want to know more about the possibilities.
I only want to use your POS system and not the ordering site. Is this possible?
No, this is unfortunately not possible. At Sitedish the use of the ordering site is always part of the package.
